Official complaint telephone number certified by CBRC:
Telephone number for letters and visits in banking industry: 010-6627913 Time: 9:00- 1 1:30,14: 00-1.
Telephone number for letters and visits in the insurance industry: 0 10-66288563 Time: 9: 00-1:30, 14:00- 16:30 on weekdays.
Insurance consumer complaint hotline: 12378 Time: 9:00- 17:00 on weekdays.
Telephone number for reporting insurance violations: 12378 Time: 9:00- 17:00 on weekdays.
Extended data:
The main responsibilities of the CBRC:
1. To formulate and promulgate rules and regulations for the supervision and management of banking financial institutions and their business activities in accordance with laws and administrative regulations.
2. The CBRC shall examine and approve the establishment, alteration, termination and business scope of banking financial institutions by telephone in accordance with the conditions and procedures prescribed by laws and administrative regulations.
3. Directors and senior managers of banking financial institutions shall be subject to post qualification management.
4. Formulate rules for prudent operation of banking financial institutions in accordance with laws and administrative regulations.
5. Conduct off-site supervision on the business activities and risk status of banking financial institutions, establish a supervision and management information system for banking financial institutions, and analyze and evaluate the risk status of banking financial institutions.
6. Conduct on-site inspection on the business activities and risk status of banking financial institutions, formulate on-site inspection procedures and standardize on-site inspection behaviors.
7. Implement consolidated supervision of banking financial institutions.
8. Establish a banking emergency handling system in conjunction with relevant departments, formulate a banking emergency handling plan, clarify the handling institutions and personnel and their responsibilities, handling measures and handling procedures, and timely and effectively handle banking emergencies.
9, responsible for the unified compilation of statistical data and statements of the national banking financial institutions, and shall be published in accordance with the relevant provisions of the state.
10, to guide and supervise the activities of banking self-regulatory organizations.
1 1. Conduct international exchange and cooperation activities related to banking supervision and management.
12. Take over the banking financial institutions that have or may have a credit crisis, which seriously affects the legitimate rights and interests of depositors and their CBRC telephone customers, or promote the restructuring of banking financial institutions;
13. Cancel banking financial institutions that operate illegally and are poorly managed.
14. Inquire about the accounts of banking financial institutions, their staff and related actors suspected of financial violations, and freeze the applications of judicial organs suspected of transferring or concealing illegal funds.
15. It is forbidden to set up banking financial institutions without authorization or engage in illegal business activities of banking financial institutions.
16, responsible for the daily management of the board of supervisors of state-owned key banking financial institutions.
17, to undertake other tasks assigned by the State Council.
References:
Official website, Insurance Regulatory Commission of Bank of China
Baidu Encyclopedia-China Banking Regulatory Commission
What is the complaint telephone number of CBRC? The customer service telephone number of CBRC is 010-66279113. Complain to the bank first Under normal circumstances, if you want to complain about a bank's products or services, you should contact the bank first, which will give the bank a chance to solve the complaint as soon as possible. All commercial banks have channels and procedures for accepting customer complaints, so as to conduct a comprehensive and timely investigation of customer complaints and solve them satisfactorily. Banks should also explain the complaint procedure to customers.
The telephone number of official website Commercial General Office of Banking Regulatory Bureau is 0 10-66279754, the telephone number of large banking department is 0166279592, and the telephone number of policy banking department is 0 10-6679354.
12363 consultation and complaint telephone number for financial consumer rights protection. Consumer complaint calls span banking, securities, insurance and other financial fields.
The purpose of opening the telephone number 12363 is to unblock the channels for financial consumers to consult and complain and protect the legitimate rights and interests of financial consumers. The acceptance scope of complaint telephone includes financial consumption complaints within the statutory duties of the People's Bank of China, as well as complaints involving cross-market and cross-industry financial products and services.
In case of disputes with financial institutions when purchasing financial products and receiving financial services, the public should, in principle, complain to the financial institutions first. If the financial institution refuses to accept or handle it within a certain period of time, or is not satisfied with the handling result, it can complain to 12363 by telephone.
Bank supervision refers to the government's supervision and management of banks, that is, the government or authoritative institutions supervise and guide banks through legal and administrative means to ensure that banks comply with various regulations and avoid careless business practices. Bank supervision refers to the government's supervision and management of banks, that is, the government or authoritative institutions supervise and guide banks through legal and administrative means to ensure that banks comply with various regulations and avoid careless business practices.
From the founding of People's Republic of China (PRC) in 65438 to 0949, the development of China's banking supervision legal system experienced three stages: the initial stage of the founding of the People's Republic of China, the planned economy period and the socialist market economy period. In the period of socialist market economy,1March, 199518th passed the Law of the People's Bank of People's Republic of China (PRC), and1May, 199510th passed the Law of People's Republic of China (PRC) Commercial Bank, which marked the initial formation of China's banking supervision legal system. These two laws have become the core of China's banking supervision legal system.
The Law of the People's Bank of People's Republic of China (PRC) entrusts the People's Bank of China with the supervisory responsibilities of "examining and approving financial institutions according to regulations", "supervising and managing financial markets according to regulations" and "issuing orders and regulations on financial supervision and management and business", which means that the authoritative supervisory subject representing the country has been established. This law further regulates the supervisory responsibilities of the People's Bank of China, including the examination and approval of financial institutions, the audit and supervision of financial institutions' business, the supervision of deposit and loan interest rates, the audit of accounting information and the guidance and supervision of policy banks.
What's the telephone number of China Banking Regulatory Commission? Customer service telephone number of CBRC: 010-66279113.
China Banking Regulatory Commission (hereinafter referred to as: China Banking Regulatory Commission or CBRC; English: China Banking Regulatory Commission was established on April 25th, 2003, which is a ministerial organization directly under the State Council.
According to the authorization of the State Council, we shall uniformly supervise and manage banks, financial asset management companies, trust and investment companies and other deposit-taking financial institutions, and safeguard the lawful and steady operation of the banking industry.
Banking supervision is an important part of financial supervision. Its structural arrangement should not only adapt to the overall development and supervision of the financial industry, but also coordinate with market constraints and internal management of banks. In fact, it is the result of weighing the cost and benefit of supervision. The establishment of the China Banking Regulatory Commission shows the government's reform intention to improve the development level of the industry by strengthening supervision and construction.
Extended data:
I. Other consultation methods of China Banking Regulatory Commission:
1. Telephone number for letters and visits: 010-6627913 Time: 9:00- 1 1:30,14: 00 on weekdays.
2. Letter address: No.5, Financial Street/KLOC-0, Xicheng District, Beijing Postal code: 100033.
3. Visiting address: People's Visiting Reception Room at the West Gate of China Banking Regulatory Commission, No.5, Financial Street, Xicheng District, Beijing Time: 9: 00-1:30, 14:00- 16:30 on weekdays.
2. Entry registration procedures for visitors:
1. Go to the reception desk on the west side of the office building and register with my valid certificate (ID card, driver's license or passport).
The staff at the reception desk will contact the interviewee by telephone. After the interviewee agrees, visitors will exchange their entry credentials and enter from the south gate.
3. After the meeting, the interviewee will sign the entry certificate for confirmation, and visitors will leave the reception room with the signed entry certificate and change their certificates.
Reference: official website, China Banking Regulatory Commission.
What is the complaint telephone number of CBRC? The complaint telephone number of CBRC is 12378, which is useful. The banking supervision institution refers to the China Banking Regulatory Commission, which is the authoritative institution for supervising and managing the banking industry and maintaining the banking market management. It is also known as China Banking Regulatory Commission, and is authorized by the State Council Office.
China Banking Regulatory Commission can not immediately intervene in disputes between financial enterprises and customers, but can urge financial institutions to investigate and handle consumer complaints quickly and completely.
Under normal circumstances, if you want to complain to the bank, you should first contact the financial institutions and communicate with them, and then report to the CBRC. The CBRC has two calls within 24 hours.
Where 010-66279113 is 9: 00-1:30, noon 14: 00- 16: 30. The second telephone number is the consumer rights hotline 12378, which is very easy to call at 9:00- 17:00 on weekdays.
The 24-hour complaint telephone number of the Banking Regulatory Bureau is 12378. The 24-hour complaint telephone number of the Banking Regulatory Bureau is 12378. 12378 The Bank Insurance Consumer Complaint and Rights Protection Hotline is a unified rights protection service hotline set up by the Bank of China Insurance Regulatory Commission. Its main duties are to accept complaints from consumers of bank insurance and report violations of bank insurance laws and regulations by bank insurance institutions and their employees, other units and individuals, quickly contact, transfer and handle all kinds of complaints and reports from consumers, and feed back the results to callers, so as to properly solve the hot, difficult and focused issues that consumers have strongly reflected.
Consumers who call 12378 only need to pay local calls, and all long-distance calls are paid by the CIRC. The hotline attendant 12378 inputs the caller's name, reflected matters, demands and other information into the system 12378, and submits it to the insurance regulatory agency in the jurisdiction for handling on the same day. The organizer will also introduce the progress of complaint handling into the 12378 system in time, and consumers can check the progress of complaint handling through the 12378 hotline.
Opening the insurance consumer complaint hotline is an important measure for the insurance regulatory authorities to unblock the channels for expressing insurance consumers' demands and further strengthen and improve supervision. Insurance regulatory authorities will take the opportunity of opening a complaint hotline to promote the protection of consumers' interests.