Taobao returns goods, and the buyer submits a return application, waiting for the seller to handle it. If the seller fails to handle and reply the return application within 3 days, it will be refunded automatically after 3 days. If both parties can't reach an agreement, they can apply for Taobao customer service intervention.

Taobao refund will be returned according to the original payment method. If the buyer pays with Alipay balance, the refund will be directly returned to Alipay. If the buyer pays quickly by credit card, the refund will be returned directly to the credit card. It should be noted that if the credit card is refunded before the bill date, the bill amount can be directly deducted. However, if the refund time is after the bill date, the cardholder still needs to repay according to the bill amount, and the refund can be deducted from the next bill.