How to apply for credit card delay compensation?

Step 1: Report. If a cardholder encounters a flight delay that exceeds the time specified in the insurance policy, he should call the customer service of the card-issuing bank or the underwriting insurance company to report the cause and simple circumstances of the flight delay, and verbally request compensation.

Step 2: Submit the requested information. Within the reporting period specified by the insurance company, submit the reporting materials in accordance with the following regulations.

Step 3: Wait for audit and claims investigation. If the materials submitted by the policyholder are missing or do not meet the requirements, the insurance company will proactively contact you to provide supplementary materials. If the materials are complete, the insurance company will provide a claim settlement notice within the specified time during the review and claims investigation. If it is determined to be an insurance liability, the insurance company will transfer the corresponding claim payment to the account designated by the insured. If it is not an insurance liability, it will issue a notice of refusal to pay insurance benefits.

Tips: Some banks stipulate that if the insurance amount involves foreign currency, it should be converted into RMB for compensation based on the corresponding foreign exchange benchmark price announced by the People's Bank of China.

The editor reminds: Most bank credit card aviation delay insurance related details clearly stipulate the insurance payment period. If the information submitted by the cardholder is complete, the general processing time for claims processing is about 7 working days, and generally no more than 10 working days. Friends, please pay more attention.