When activating a Bank of Communications credit card, you will be asked to set a Bank of Communications credit card inquiry password. In the future, you can handle some business by querying the password. What should some careless friends do if they forget their Bank of Communications inquiry password? Let’s find out together.

What should I do if I forget the Bank of Communications credit card inquiry password?

If you accidentally forget the inquiry password, you can use the reserved mobile phone number to call the Bank of Communications credit card 24-hour service hotline. Reset it; or transfer to manual service, and a customer service specialist will restore the query password to the initial password for you. Query password refers to the password that needs to be verified when using various self-services in telephone banking and ordinary mobile banking. In addition, if it is the first time to register for Bank of Communications credit card online banking, you will also be asked to enter the query password for verification.

Can the credit card inquiry password and transaction password be the same?

If the credit card query password and transaction password are set to be the same, the security of the password will be greatly reduced. In many cases, banks recommend users to set different passwords. If you set the same password, you must keep the password properly and try not to tell others the password. Otherwise, if the credit card is stolen, the user may have to bear the loss.

The above is an introduction to what to do if you forget your Bank of Communications credit card inquiry password. I hope it will be helpful to you.