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How to use the serial number query on the ATM

The serial number query on the automatic teller machine is used to record transactions when the automatic teller machine operates automatically. When you withdraw money, the RMB number given to you by the automatic teller machine has been automatically recorded to avoid malicious intent after someone withdraws the cash. The counterfeit currency was said to have been withdrawn from the bank's ATM, which affected the bank's reputation.

ATM uses magnetic code cards or smart cards to implement self-service financial transactions, replacing the work of bank teller personnel. It can withdraw cash, check deposit balances, transfer funds between accounts, balance inquiries, etc. It can also perform cash deposits (real-time entry), check deposits (not available in China), passbook replacement, intermediary services, etc.

Extended information

Things to note when using automatic teller machines:

1. Strictly follow the instructions on the ATM's computer screen. Do not trust the so-called "notices" or "notices" posted next to the ATM, and do not follow the requirements of the notices or notices. If necessary, you can call the bank service hotline (such as Agricultural Bank of China 95599) or ask the police for help.

2. Please keep your bank card password properly. Do not disclose your password to others under any circumstances, even if the other party claims to be a bank employee; it is best to cover it with your hands or body when entering the password to prevent the password from being stolen.

3. Beware of "helpful people" and don't trust strangers easily. Criminals often pretend to be "good Samaritans" to help cardholders operate the ATM, while peeking at passwords or randomly pressing keyboards to make the ATM appear to have swallowed cards, waiting for opportunities to steal passwords or bank cards. Usually, try to choose an ATM located in a more conspicuous location. .

When withdrawing money, first check whether there are any abnormalities at the card insertion port and cash outlet; when entering the password, it should be blocked to prevent others from prying; after withdrawing money, the corresponding receipts should be properly kept.

4. To find out why the ATM swallowed the card, don’t leave in a hurry. Generally speaking, ATMs normally swallow cards because: the credit card has expired or the account has been frozen; the cardholder did not retrieve the card within 30 seconds after completing the operation at the ATM; the password was incorrect more than three times (including three times);

Operation errors or machine failures may also cause card swallowing. The ATM swallows the card normally, and the machine will spit out the card swallowing receipt, and there will also be a card swallowing prompt on the screen. The cardholder can take the receipt to the management branch to get the card.

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