Call customer service to cancel.

1. If a user uses a credit card to purchase insurance and wants to cancel the policy, the user must firmly grasp the hesitation period for surrendering the policy. According to regulations, the 15 days after a user applies for insurance is the hesitation period. If the user applies for surrender during the hesitation period, the user's loss will be very low. If the user cancels the policy during the hesitation period, the user can only obtain the cash value of the policy.

2. If the salesperson makes false propaganda. You can go to the bank and ask customer service personnel to handle it, or you can go to the bank's complaint department to complain; if there is a phone recording or other evidence, the user can complain to the China Insurance Regulatory Commission.