Bank of Communications is one of the earliest commercial banks in my country to launch electronic services. 95559 is the unified national customer service hotline of Bank of Communications. The customer service hotline serves customers 24 hours a day. In addition to Chinese service, the telephone customer service also includes an English dedicated line service. You only need to press 8 through the voice prompt to enter.
If you have questions about credit cards, you can dial 95559 and select 1 credit card business through voice prompts. The voice menu will be dynamically adjusted according to different situations such as whether you hold the card, whether it is bound, whether you have passed identity verification, etc. You can follow the voice prompts. It prompts the self-service operation to be transferred to the manual service of the credit card center.
What needs to be noted here is that due to restrictions by local communication operators, when Bank of Communications makes an outgoing call, the caller number displayed by the customer is 95559 or the area code 95559. Telephone fraud can be achieved by changing the number. Therefore, it cannot be identified based on the phone number alone. The key is to remember that Bank of Communications customer service staff will not ask customers to dictate security information such as card numbers, passwords and the three-dimensional numbers on the back of credit cards over the phone.
If you make a call from any city in China, only the local fee will be charged. The charging standards for overseas calls need to refer to international long-distance calls. To call Bank of Communications’ customer service number from abroad, you need to add 86 in front of 95559.
If the manual service of the 95559 customer service hotline cannot be reached, the intelligent voice service can be used. It is recommended that the user state the reason for the specific demand on the phone, and the intelligent expert will find the corresponding expert agent through voice. For example, if the customer needs To solve credit card services, you can directly mention the credit card, and the intelligent expert will automatically transfer you to the credit card center. Some cities do not have intelligent voice services, and you can enter manual services through voice prompts. The contact number of the lending bank can also be inquired through the customer service number of Bank of Communications.
In addition to the customer service phone number of Bank of Communications, you can also handle related business through the Bank of Communications mobile APP software and Bank of Communications' banking branches. It mainly depends on your own habits and the location of the outlets.