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Quick guide: how to cancel Amazon AWS and get a full refund login. Enter your account details on the Amazon AWS website. Terminate or delete all billing services. Click or click EC2 in the service list on the dashboard home page, and then terminate all instances and add-ons. If you have active services outside AmazonEC2, please delete them. He asked for a refund. Press the question mark on the top toolbar, and then press the Support Center link. Write down a support request and select contact information. Close your account. Click the user name in the upper right corner, and then click the account link. Scroll down to the bottom, agree to the terms, and then click Close Account.
My experience: Here's how to cancel my Amazon AWS account. Cancelling your account in Amazon AWS does not always stop all paid services, so it is possible to charge for active services even after your account is closed. Therefore, before closing your account, you must manually terminate or delete all paid services of Amazon AWS.
It is worth noting that Amazon AWS's savings plan cannot be cancelled-if you make a commitment to a service for one or three years, you must continue to pay the bill until the savings plan expires.
Although Amazon AWS does not have a standard refund policy, its refund for unexpected bills is often very loose. Some former customers said that they accidentally charged thousands of dollars, but these fees were quickly refunded by the support department.
In my example, I set t2. The small Amazon EC2 instance thinks it is part of the free layer. However, this is not the case, and I was charged a service fee. Therefore, I tried to cancel my AWS account and get a refund. My step-by-step process is summarized as follows.
1。 Enter your account details on the AmazonWebServices website. You can log in by clicking the orange login console button in the upper right corner of any AmazonAWS page.
2。 Confirm all paid services that you need to stop. After the account is cancelled, letting a sneaky service run will bring the risk of unexpected billing, so you need to make sure to write down every service.
To see which services are accumulating fees, click the user name in the upper right corner and select the billing dashboard.
On this page, you will see an overview of your monthly expenses and the total number of activities and services. If you only opened an account in recent days, then these data may not have appeared yet. If so, you need to wait a few days or contact the support department to get a list of paid AWS services. In other words, this screen doesn't tell us the details you want. To find out which specific services are charged to the bill, click "Bill" in the navigation menu on the left.
Here, you will see a detailed list of all active services. If you have been working in Amazon AWS for some time, you should take last month's bill as the clearest indicator of all your activities and services. If it is the first month, the bill for that month will be fine. You can use the drop-down menu at the top of the screen to change the bill you are viewing.
Write down the services that need to be cancelled. Some services, such as Amazon EC2, hide related paid sub-services under the sub-menu, so I strongly recommend clicking "Expand All" to see all the fees you may need to pay.
In addition, be sure to pay attention to which area each service is active in. Unfortunately, there is no way to cancel services for all zones-you must manually cancel each specific instance in your respective zone (more on this later).
Although I have rich experience in using complex cloud hosts, I find myself a little confused here. Why do I only need to browse two separate menus to see the service I want to charge?
I also found some items on the bill confusing. I have a $0 bill for key management services-something I've never heard of before. Do I need to cancel? If I ignore it, will it cost? Finally, I found out that this is for the SSH key of my instance, and this is not a service that needs to be cancelled. But I hope to see a more accurate description of each service in the detailed bill.
Once you have established a list of services that need to be cancelled, you can start to terminate them. Unless you have purchased other services other than EC2, the whole process can be carried out in the EC2 dashboard. That's what I did, so I went straight.
3。 Termination of fee-based services. In my case, I only need to cancel an EC2 instance, so I return to the dashboard home page by clicking the AmazonAWS logo in the upper left corner.
Here, you will see a list of all AWS services. I can click EC2 in the "Recently Visited Services" tab and go directly to the EC2 control panel. Alternatively, you can open the All Services tab and you will find the EC2 link at the top.
You will now find yourself in the EC2 console. At the time of writing, Amazon AWS is trying a new host layout. The following steps follow the new user interface-if you are using the old user interface, the screenshots and instructions may not be suitable for you. Click the newEC2Experience switch in the upper left corner to easily switch to the new dashboard.
To cancel an EC2 instance, click its ID to go to the details screen.
Now, open the instance status menu in the upper right corner. Then, click to terminate the instance. You will be asked to confirm your decision.
Terminating the instance will delete the connected root block storage volume. If you have stored any important information here, please make sure to back it up before performing this step.
After confirming the termination, your instance will be deleted in a few seconds. Repeat this process for all active instances.
If you have instances in different regions, make sure to delete them as well. To view and terminate these instances, you need to change the current area. This can be done by clicking on the current area near the upper right corner, which will open a menu with more content. Select the appropriate option to switch to this area.
You also need to ensure that all active EC2 add-ons are removed. These contents will not be deleted with your instance and need to be cancelled separately.
To do this, you need to enter the management page of each add-on module. These can be found in the navigation menu on the left side of the AmazonEC2 management console. Thank god,
Deleting additional services is a quick and simple process. To delete an add-in, go to the menu of the corresponding service, select the add-in, click Actions, and then click Delete.
If you have any other Amazon AWS services outside EC2, these services should also be terminated. You can navigate to the management console of each service by using the service list on the dashboard home page. Alternatively, type the name of the service in the search field at the top.
4。 Get a refund (optional). If you want a refund, now is the time. If you don't need it, please skip to the last part of the guide and see how to cancel your account.
The only way to get a refund is to contact the support staff-you can't apply for a refund through the dashboard itself. To contact support, click the question mark symbol on the toolbar at the top of the dashboard. Then, click or click the Support Center.
Fortunately, AWS provides various support channels for account and billing issues, even if you are only in the free basic support layer. To initiate a refund request, click the Create Case button.
Here, you will provide most information related to your support request. Select the top account and billing support, and then use the drop-down menu to further narrow down the problem. I choose bills as the question type and questions about bills as the category.
In my case, I haven't received the bill because I returned it too early-so I made a request that my bill can be exempted or returned automatically in the future. When describing your problem, try to provide more information to the support agent to speed up the process. The exact amount of refund, billing date, etc.
After completing the form, scroll down to the bottom of the page and select your favorite contact information. I had a live chat, hoping to get a quick reply.
I quickly contacted an agent in less than a minute. After confirming that I have terminated the instance, the support staff is very happy to help. They didn't ask me any questions-they just gave up the bill. in the country/at home