After the provincial boundary toll stations on expressways are canceled from 0:00 on January 1, 2020, the expressway will implement a new toll collection model. By then, the Yuetong Card ETC payment methods, preferential policies and after-sales service models will undergo major changes. Nandu reporters have compiled several major changes and noteworthy information for car owners to understand. In addition, starting from January 1, 2020, the existing "license plate payment" will be cancelled, and mobile payment for manual lanes will remain unchanged. ?

Guangzhou, Airport Express Toll Station. Starting from January 1, 2020, the city's tolled expressways will implement the switch between the old and new tolling systems in accordance with the national unified deployment. Photo by Nandu reporter He Yushuai (data map)

Change 1:

Relying on ETC portal segmented billing, the Yuetong card needs to be kept inserted into the electronic tag?

After the elimination of provincial boundary toll stations, highways will implement segmented billing through ETC gantry. Sectional charging is a model that divides expressways into independent toll intervals based on adjacent interchanges and entrance/exit toll stations, and charges are calculated separately for each toll interval. An ETC gantry is set up on each toll section and is responsible for collecting the fees for that section; the ramp mileage that needs to be billed is charged by the entrance/exit toll station. ?

Different from the current closed tolling model of “swiping/collecting the card at the entrance and one-time toll at the exit”, under the segmented billing model, ETC vehicles can still enter and leave the expressway without stopping. , realize "segment charging and segment deduction" through the ETC gantry; non-ETC vehicles need to receive a composite toll card (CPC card) at the entrance toll station when entering the expressway, calculate the toll through the ETC gantry and write Enter the CPC card, return the CPC card at the exit of the toll station and pay the full toll when exiting the expressway, realizing "segment billing, exit toll"; when passing through provincial borders, you no longer need to stop to pay, pay and collect the card. , but passes directly. ?

Users of the Yuetong Card Set must keep the Yuetong Card inserted into the electronic tag after entering the expressway. The relevant person in charge of Guangdong United Electronic Services Co., Ltd., the issuer of the Yuetong Card, said that generally when the deduction is successful, the Yuetong Card will sound a prompt. If the Yuetong Card does not keep the electronic tag inserted during the process, the exit will not be able to automatically Make excuses. ?

Change 2:

Single card users do not enjoy the 5% discount, but package users can enjoy it?

According to the policy, Yuetong card package users can enjoy A 50% discount on highway tolls across the country and a 15% discount on trucks on 65 road sections in Guangdong Province. Starting from January 1, 2020, only Yuetong card sets can enjoy it, and single card users will no longer enjoy the above discounts. ?

For Yuetong card single card users, that is, Yuetong cards without electronic tags, starting from January 1, 2020, single truck owners will not be able to drive in from the ETC lane, but will have to drive in the artificial lane (or mixed lane). Pass after receiving the CPC card at the entrance of the lane), pay the expressway toll with the Yuetong card at the exit, and no longer enjoy the 50% discount on tolls. Nandu reporter learned that a single card can be upgraded to an ETC set. ?

Change 3:

Bills will be settled on the prevailing calendar day, and invoices will be issued within 10 calendar days at the latest?

Starting from January 1, 2020, Guangdong Toll card users' toll consumption (including masts) will be settled on the natural day of use, and cross-day expressway consumption will be settled in two days. For example, according to the original settlement method, one settlement can be made from the entrance to the exit. However, starting from January 1, 2020, the bill will be settled on a natural day. For example, if a car owner passes through a section of the road in the early morning on a certain day, the bill settlement will be divided into two parts. The settlement before midnight will be the same day, and the settlement after midnight will be the next day. ?

As for the ETC invoice issue that car owners are concerned about, Nandu reporters learned that they can log in to the ticket stub website or search for the "ticket stub" applet on WeChat to issue electronic invoices. According to tax-related policy requirements, if you pass a commercial toll road, the toll road operating and management unit will issue an invoice. Once the trip passes through multiple road sections operated by different operating and management units, the different operating and management units will issue invoices respectively, so a There may be multiple invoices for the trip. Invoices will be issued within 10 calendar days at the latest. ?

Relevant plans for ETC installation in taxis and commercial vehicles are still being formulated.

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Change 4:

The Yuetong Card stored-value card is subject to the system balance?

After the ETC system upgrade, the Yuetong Card stored-value card does not need to be canceled It can still be used normally. If there is a discrepancy between the card balance and the system balance, the system balance shall prevail. ?

It is understood that stored-value cards have card balance and system balance. The card balance is displayed through electronic labels, toll station displays, etc., and the balance displayed by the query system is the actual available balance. In the past, fees were deducted from the card balance and the system balance, so the two balances were consistent; after segmented charging, fees were only deducted from the system balance under special circumstances and not from the card balance, so the card balance and system balance would be inconsistent. If there is any inconsistency, the system balance shall prevail. ?

When the system balance is insufficient to pay the toll, the Yuetong Card cannot be used normally. Car owners can use the online (Yuetong Card official account, Yuetong Card ETC applet or Yuetong Card APP) Or pay the corresponding arrears offline (business hall). If you want to know how much money is left in the system, you can check the system balance through the online Yuetong Card official account, Yuetong Card ETC applet or Yuetong Card APP. ?

Change 5:

The toll for 8- and 9-seater buses less than 6 meters in length will be adjusted to Class 1 buses?

Starting from January 1, 2020 , 8-seat and 9-seat passenger cars less than 6 meters in length were downgraded from the original Category 2 buses to Category 1 buses. United Electronic Services Company reminds that owners of 8-seater and 9-seater cars who have applied for the Yuetong Card must update their models as soon as possible after January 1. ?

It can be processed online through the Yuetong Card ETC applet. The specific steps are: open the "Yuetong Card ETC" applet, click "Service" → "Model Rewriting" → select the electronic code corresponding to the license plate. Tag number → Turn on the mobile phone Bluetooth and tag Bluetooth → "Start rewriting" → Rewriting is successful. ?

Offline applications need to be processed through application channels or Yuetong Card self-operated outlets, and drive to the site for installation with your driving license and Yuetong Card products. ?

Q&A

Do I need to apply for ETC to enjoy free holidays? wrong! ?

Previously, the National Development and Reform Commission and the Ministry of Transport jointly issued a document: Starting from January 1, 2020, unless otherwise specified by the State Council, all types of toll reduction and exemption preferential policies will be implemented based on the ETC system. Some netizens raised a question: Are highways free on holidays only for vehicles equipped with ETC? ?

Nandu reporters learned that the holiday free pass policy is a policy stipulated by the State Council and does not need to rely on ETC to achieve it. Therefore, enjoying free highways during holidays is not directly related to whether the vehicle is equipped with ETC. ?

What should I do if there are abnormal charges? Are there multiple ways to deal with it?

It is reported that the Yuetong Card app has now enabled Yuetong Card recharge (via NFC or Bluetooth electronic tags), electronic tag recovery, Yuetong Card replacement and replacement, and product testing. Account opening, online order activation and cancellation and other services can be handled by logging in with your mobile phone. In the early stage of the upgrade of the provincial boundary station toll collection system, if you encounter unstable system operation or abnormal toll collection, you can make complaints through the following methods. ?

(1) If the ETC lane has inconsistent license plates, trucks have no entrance weighing data, are blacklisted, dismantled, expired, not activated, etc., please drive in the manual/ETC mixed lane or obey the toll station Staff Guidelines. ?

(2) If there is a charging abnormality, you can initiate on-site processing at the toll station without affecting the passage of other car owners; or use the Yuetong Card WeChat official account or the Yuetong Card ETC applet online customer service Enter "charge exception" and follow the prompts to place an order for tracking; you can also call the Yuetong Card customer service hotline 96533 to make a complaint, and the difference will be refunded upon verification. ?

(3) New users who have never used Yuetong Card can use the "Product Detection" function of the "Yuetong Card ETC" applet to detect whether the ETC product has been activated. ETC lanes are open to normal traffic. ?

(4) If the ETC product is used abnormally, such as the card showing "label invalid", it is caused by the label being loose or falling off. You can reactivate it through the Yuetong Card APP or go to the business outlet to reactivate; if the label If "LOW? BAT/Low Voltage" is displayed, the battery of the tag is insufficient, and you need to go to a Yuetong card business outlet to replace the battery or tag; if the ETC lane information displays "Please insert the card", the card is not inserted properly, and the customer is asked to re-insert the card. That’s it. ?

Source of the article: Nandu. If there is any infringement, please contact us to delete it.

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