Abnormal credit card transactions refer to problems with the cardholder's credit card transactions. Abnormal reasons for credit card transactions: the card was frozen by the bank to stop payment; The status of the card itself is abnormal, such as degaussing or magnetic stripe and chip damage, which makes the POS machine unable to read information; Consumption exceeds the limit; Merchant POS machine failure; The card is expired or invalid; There is a risk of card theft, which leads to the risk control of bank credit cards.

solution

The card is frozen or stopped by the bank: the cardholder needs the customer service of ITU Bank to find out the reason for freezing and stopping payment, so as to unseal the card in the next step.

Abnormal reading of credit card information: due to degaussing or serious wear and tear of credit card, it may lead to abnormal reading of credit card information. At this point, the user can apply for a new card or a new card from the bank.

Consumption exceeds the limit: If the credit limit of the credit card exceeds the maximum limit of the day, you can ask the bank staff to determine the reason before taking relevant measures.