Submit an after-sales return application
Please submit an after-sales return application on the order page within 7 days after receiving the goods. Customer service will contact you and send a text message to the return address.
Professional detection
After receiving the mobile phone, the customer service will conduct professional testing. If everything is all right, your order will show that the return is successful, and the payment will be refunded within 15 working days.
Payment refund method
If you pay with Alipay, the payment will be returned to Alipay account; If a credit card is used, the payment will be returned from Alipay to the credit card; Bank card users need to withdraw cash from Alipay to the bank card.
The return application was rejected.
If there is something wrong with the mobile phone test, the return application will be rejected and the mobile phone will be reissued to you.