Please confirm that you have used personal mobile banking of Bank of China version 6.7.0 or above. At present, the inquiry function of personal credit report of personal mobile banking of Bank of China only supports customers who use 18 ID card to open personal mobile banking service of Bank of China. Customers with other certificate types who provide personal mobile banking services of Bank of China, if necessary, please refer to the Credit Information Center of the local People's Bank. In addition, in order to provide better service, this service is promoted in different regions. Your area may not support this service for the time being, but we will promote this service to the whole country as soon as possible, so please pay attention.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.