As the account situation is involved, please call the credit card customer service hotline: 8008205555 (fixed telephone only) or call 4008205555 (local telephone charge) to enter the account opening certificate number+#-the system will enter the verification process -9 to enter the manual verification, and customers who do not hold the card will press 3# and then press 1-3 to enter the manual verification according to the voice requirements.