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When a bank card is swallowed by a teller machine, whether it is from our bank or another bank, whether it is a debit card or a credit card, there is no fixed regulation on the bank’s retention time, which is generally determined by each bank’s own internal regulations. , if the head of the household does not come to the bank to pick up the card within the specified time, the bank will destroy the card to prevent security issues.

For a period of time after the bank card is swallowed, the card information is safe, and the user's mobile banking, online banking, and bound WeChat or Alipay and other services can be used normally.

Extended information:

How to retrieve the bank card after it has been swallowed

1. If the user's bank card is swallowed at our bank's machine, then Users are required to bring their ID cards to the bank to verify their identity on working days before they can pick up the card. If it is during non-working hours, you should call the 24-hour service hotline in time and operate under the guidance of customer service staff.

2. If the bank card is swallowed at another bank's teller machine, the retrieval procedure will be more complicated, because the business systems between banks are not related, and other banks cannot verify the user's identity.

Users need to go to the bank where the bank card is opened to issue a certificate, print out the bank card information, and list the user's account information and name. Bring your proof and ID card to the bank where you can get the card.

China News Network - Bank of China destroyed the swallowed bank cards, raising questions

China News Network - The bank explained in detail the reasons for swallowing the cards, saying there is no need to worry about security issues