1. In the first case, your registered email address is incorrect, and the system cannot send electronic bills. You can call the customer service phone of the bank or log in to the online bank to verify and modify your billing address. From next month, an electronic bill will be sent to your new mailbox.

2. In the second case, if the email you are using is Yahoo, Sohu, Tom (your company's corporate email address, these email addresses are very unstable when receiving the electronic bill of the Agricultural Bank of China, and you may not receive the electronic bill. We suggest that you change the email addresses that most customers are using at present, such as Netease and QQ.

The third situation is that the electronic bill has actually been successfully delivered to your mailbox, but you didn't find it. Please use IE browser to log in to the web interface of this mailbox to see if the electronic bill is classified into advertising mail or spam folder.

4. In the fourth case, you didn't send any transactions in this period, your account is in arrears, or your own deposit is less than (including) ￥ 65,438+000 (US$ 65,438+03/HK$ 65,438+000), so no bill was generated in this period.

The fifth situation is that your electronic bill hasn't arrived yet. Under normal circumstances, ABC will deliver the electronic bill within 5 working days after your bill date, so if there is a holiday during this period, the delivery time will be postponed accordingly. Please pay attention.