hello, our credit card has two passwords, namely inquiry password and transaction password. 1. Password inquiry: the password used when calling our customer service hotline, online banking login and online payment at home and abroad;

2. transaction password: it corresponds to two functions, namely, credit card password and cash advance. These two functions need to be enabled separately. After being enabled, you will use the transaction password when spending by credit card or cash advance.

① Card-swiping password function: currently, it is applicable to physical card-passing transactions of UnionPay lines at home and abroad, excluding non-card-passing transactions, such as card-pressing transactions, manual authorization transactions, telephone booking of air tickets, etc.

② cash advance function: it is suitable for ATM to inquire about credit card limit and ATM or bank counter to withdraw cash. Warm reminder: there will be corresponding handling fees and interest when you withdraw cash. In order to use the card safely, we suggest that you set two different passwords.

You can click on the Pocket Life Client, and in My-Click Quick Login-Forgot to Query Password, and reset it through your profile. (Pocket Life cannot be modified at present)