Telephone banking can handle temporary loss reporting valid for 5 days (inclusive) or long-term effective temporary loss reporting.

Counter registered customers can handle business consultation, complaint suggestion, inquiry, loss reporting, transfer and remittance, fixed-activity mutual transfer, secondary card management, fund transaction, national debt transaction, wealth management transaction, precious metal transaction, payment recharge, foreign currency account inquiry and company account inquiry through telephone banking. ?

? Extended data:

According to Article 10 of the Articles of Association of Credit Card (Personal Card) of China Postal Savings Bank:

IC cards of some card issuers not only support credit card accounts, but also support electronic cash accounts. Electronic cash account has all or part of the functions of electronic cash account transactions, such as small quick payment, balance inquiry and recharge, but it does not have other payment and settlement functions, such as overdraft, transfer and cash withdrawal.

E-cash account is anonymous, without loss reporting, interest payment and statement. Unless otherwise specified, all transactions mentioned in the Articles of Association are credit card account transactions.

After the loss report takes effect, the cardholder will not bear the economic losses caused by fraudulent use or misappropriation of his credit card, but the consequences caused by the state organs deducting the funds in the credit card under the cardholder's name according to law will be borne by the cardholder.

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China Postal Savings Bank-Frequently Asked Questions?