After receiving the credit card, you can bring your valid ID, credit card and password letter to the counter of the local ICBC branch to open the card;

If you pick up the card at the local ICBC Credit Card Center, You can open a card on the spot. Bank staff will guide you when opening a card at the counter. The process is very simple. Just fill in the form and submit the information to the staff.

If you forget to bring the password letter with you when you go to a business outlet, you can do a "password reset" before opening the card, and then activate the card. Note: This method can only open the card normally at the ICBC counter where the credit card is applied for, and cannot be opened at branches in other places. Extended information

Report lost card

If your credit card is lost, please contact us through ICBC e-Life, ICBC e-Bank (mobile banking), online banking, telephone banking or business outlets, etc. Loss reports can be made through this channel (loss reports cannot be made with electronic cash).

Transaction receipt

After using the card for transaction, please carefully check the date, card number, amount and other important information on the transaction receipt, sign it after confirming it is correct (except for visa-free transactions), and Keep transaction documents.

ICBC Official Website-ICBC Credit Card User Guide