CITIC Credit Card has not been opened, but an annual fee has been charged. You should check with the customer service department of the bank about the reason for the charge. The deducted 2000 will be returned within 3-5 working days and then reactivated, but your platinum card will be cancelled and cannot be used.

The Notice on Further Regulating Credit Card Business issued by CBRC requires that the bank shall not deduct any fees before the cardholder activates the credit card.

Extended data:

The credit cards of CITIC Bank include ordinary cards, gold cards and platinum cards, and the annual fee standards of different credit cards are different. The specific annual fee standards are as follows:

1, Puka: the main card 100 yuan, and the auxiliary card 50 yuan;

2. Gold card: 300 yuan, the main card of dual-currency card, and 150 yuan, the auxiliary card; Rmb single-currency card 200 yuan as the main card, and the supplementary card 100 yuan;

3. Platinum card: 480 yuan, the master card of elite card, and 240 yuan, the subsidiary card; The main card of the distinguished card is 2000 yuan, and the auxiliary card 1000 yuan;

The CITIC White-Striped Co-branded Card is a UnionPay single-currency card, with the annual fee of 200 yuan for the main card and 10 yuan for the auxiliary card.

Cardholders should pay attention to:

1. A few salesmen tampered with the card and pretended to be cardholders to open the card. After the bank customer service inquiry, an annual fee will be generated. Even if the cardholder doesn't intend to activate the card he just got, he still needs to call the issuing bank to find out.

2. Cards like Platinum Card or Diamond VIP can enjoy more services, and the annual fee cannot be exempted.

3. Be careful of the annual fee in disguise.