Messenger extension means that the credit card uses this service to automatically extend the messenger service period on a monthly or yearly basis.

Messenger extension refers to an automatic renewal service that automatically extends the term of the messenger service on a monthly or yearly basis to ensure that customers can enjoy the messenger service. Messenger service is a service for banks to send information reminders to customers. The main service content generally includes business reminders, marketing services, and information.

If you want to cancel the messenger service, the user can call the customer service hotline of the company and call the manual customer service to request to terminate the messenger service. However, it should be noted that canceling the messenger service will not be able to obtain account balance changes in a timely manner through mobile phone text messages, which is not conducive to protecting the security of the account's funds, nor can it be timely grasped the corresponding investment and financial management information, which is not conducive to investment and financial management in the bank.

Specific service contents of the messenger service

1. Business reminders

Balance change reminder: When the account balance changes, the bank sends reminder information to the customer. Let customers know the funds in and out of their accounts in a timely manner.

Login reminder: After online banking/mobile banking is logged in, a login reminder will be sent to the customer. If you forward the reminder message, you can log out directly.

Business processing reminder: information sent when handling account cancellation, loss report, registration, card suspension, modification/reset of login password, etc.

2. Marketing services

Financial product new product reminder: When the financial product on sale meets the conditions set by the customer (including product term, minimum expected annualized rate of return, etc.) , financial product recommendation information will be sent to customers.

Customer financial product information reminder: Send financial management agreement expiration, financial product share, and financial product redemption reminder information to customers.

Customer fund information reminder: information sent when fund subscription, subscription, and fixed investment are successful; fund dividends; redemption failure, etc.