Third-party merchants may have told you that the gift certificate is refunded because of the handling fee. The so-called gift refund voucher is actually to return the amount to your account, and give priority to the amount in your account when you settle the next purchase. The amount in the account can be found in "Account Management". For the amount paid by the self-employed party with a credit card, Riya will directly refund it to your credit card. I hope it helps you.