How to activate Bank of Communications credit card?

1. Activate Bank of Communications credit card via customer service phone number

You can call the 24-hour customer service number shown on the back of the Bank of Communications credit card Hotline to activate your card.

For specific operation procedures, please follow the voice prompts.

2. Activate Bank of Communications Credit Card Online

You can activate Bank of Communications Credit Card by logging into the homepage of Bank of Communications Credit Card Center and logging into Bank of Communications Credit Card Online Banking.

1. If you did not choose to use the password to confirm the transaction when filling out the credit card application form, you can make purchases by swiping your card after activation.

2. If you choose to use the password confirmation function, you must set a transaction password in online banking or telephone banking before you can use this password to make card purchases.

Why cannot the Bank of Communications credit card be activated online

If it is the first time to apply for a credit card online, it cannot be activated online. If you already hold a Bank of Communications credit card and apply online for the second time, or apply for a Bank of Communications credit card through a bank counter, you can activate it online.

Warm reminder:

When you receive a credit card, please check whether the pinyin of the name on the card is consistent with the information on the credit card letter. After verification, please immediately print it on the back of the card. Sign the signature strip and sign the same signature when using your credit card later.

You can activate your credit card and set up relevant passwords through the following self-service channels (online banking, telephone banking, mobile banking, two-way SMS), or by calling the 24-hour customer service hotline on the back of the credit card for manual service.

If you are a customer who has successfully applied for our bank's first main credit card online, for your card safety, the main credit card you applied for online requires you to indicate in person the last activation date indicated on the card letter. (Inclusive) Go to the counter at any Bank of Communications outlet to activate (the supplementary card under the main card can be activated through self-service channels such as the above-mentioned online banking or manual channels through the customer service hotline after the main card is activated).

2. Credit card official website activation process

① Visit the homepage of this website and click My Credit Card.

②Select card activation on the My Credit Card homepage.

③ Follow the interface prompts to enter the certificate number, verification code, and verification code (click to send the verification SMS to obtain the verification code) and then activate. If the activation is successful, you can set the query password and transaction password. Activate now

Warm reminder:

If you are a customer who changes your card or renews it when it expires, the new card will remain unchanged. The query password and transaction password of the new card, as well as whether they are required for consumption, The password confirmation function is the same as that of the old card, and there is no need to reset it.

3. Online banking activation process

If you have not yet activated online banking, please follow the online banking activation guidelines to activate credit card online banking.

Activation Process Guide

1) Please open our credit card website and click "Electronic Banking" in the "Online Business Hall" column on the left.

2) After opening the website page, select "Ordinary User Login" and enter your 16-digit credit card, login password and additional code set when registering for online banking.

3) Enter the user online banking operation interface and select "Credit Card Activation" in the menu bar.

4) After entering the credit card activation page, please note the following:

Since it takes time to send the dynamic password, please click "Send Mobile Phone Dynamic Password" first.

Dynamic verification code: Enter according to the 6-digit dynamic password (a combination of letters and numbers) received by the bound mobile phone. Please pay attention to confirm the dynamic password serial number.

Verification code: Please enter the card verification code, which is the last 3 digits printed on the signature line on the back of your credit card.

5) Activation is successful. Please set a 6-digit transaction password. This password is the password you use when checking, withdrawing cash on various self-service machines, and swiping your card for consumption at China UnionPay merchants

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code. If you do not check "Use password to confirm transactions when swiping cards at China UnionPay merchants" on the application form, you do not need to enter the transaction password when making purchases. Please pay attention to card security. If you need to activate this function, you can click "OK" on the prompt page displayed after the transaction password is set to activate it.

6) Please set the billing form.

We recommend that you activate low-carbon and environmentally friendly electronic bills and receive timely and convenient electronic bills. Please note the following when activating electronic bills:

Click the "Electronic Bills" option on the right.

Check "I agree to the Bank of Communications Pacific Credit Card Electronic Statement Service Agreement" on the left.

It is recommended to enter your commonly used email address in order to receive our bank bills on time.

7) Our bank has launched a number of value-added services including worry-free card use, credit protection, and credit guarantee, which you can order according to your personal needs.

Learn the details of value-added services

Warm reminder:

If you are a customer who changes your card or renews it when it expires, the new card will not change and you will need to log in to the online banking of the new card. The password, query password, transaction password, as well as whether the password confirmation function is required during consumption, billing form, and value-added service contract status are all consistent with the old card, and there is no need to reset it.

If you want to know more about online banking functions, please check the introduction to online banking

4. Telephone banking activation process

1) Please call the number on the back of your credit card Customer service hotline, select the appropriate language and enter your 16-digit credit card and inquiry password.

2) According to the voice prompts, select the card activation option under the "Card Activation Password Management and Other Services" menu.

3) Enter the last 3 digits printed on the signature field on the back of your card and press the # key to confirm.

4) Enter your home phone number or mobile phone number (there is no need to enter the telephone area code and extension number) and press the # key to confirm.

5) Activation is successful. Please enter 6 digits as your transaction password and press the # key to confirm.

6) Enter the 6-digit transaction password again and press the # key to confirm. This password is the password you use when checking, withdrawing cash at various self-service machines, and swiping your card to make purchases at China UnionPay merchants. If you do not check "Use password to confirm transactions when swiping cards at China UnionPay merchants" on the application form, you do not need to enter the transaction password when making purchases. Please pay attention to card security. If you need to activate this function, you can complete the operation according to the voice prompts after setting the transaction password.

Warm reminder:

If you are a customer who changes your card or renews it when it expires, the new card will remain unchanged. The query password and transaction password of the new card, and whether password confirmation is required when making purchases. The functions are the same as those of the old card, no need to reset.

It is recommended that you call our customer service hotline through the home phone number or mobile phone number reserved in our bank for activation. There is no need to enter your home phone number or mobile phone number for verification.

5. Mobile banking activation process

1) Open the Internet browser on your mobile phone, enter in the address bar, select your operator, click "Ordinary user login", enter Your 16-digit credit card, 6-digit query password and verification code.

2) After entering the "Activation and Password Management" menu, click the "Activate" button.

3) Follow the page prompts to enter the verification code (i.e. the last 3 digits printed on the signature line on the back of your credit card) and the home phone number you filled in when applying for the card.

4) If the activation is successful, please set a 6-digit number as your transaction password. This password is the password you use when checking, withdrawing cash on various self-service machines, and making purchases at China UnionPay merchants.

If you do not check "Use password to confirm transactions when swiping cards at China UnionPay merchants" on the application form, you do not need to enter the transaction password when making purchases. Please pay attention to card security. If you need to activate this function, you can complete the operation according to the prompts on the page after setting the transaction password.

Warm reminder:

If you are a customer who changes your card or renews it when it expires, the new card will remain unchanged. The online banking login password, query password, transaction password, and consumption time of the new card will not change. Whether the password confirmation function is required or not is the same as that of the old card, and there is no need to reset it.

Please confirm that your mobile phone has the conditions to access the Internet. If you have any questions, please consult your operator: mobile users, please call 10086; China Unicom users, please call 10010; telecom users, please call 10000.

The Bank of Communications credit card is not activated on the app

The method is as follows;

1. You can call customer service for consultation. In most cases, the customer receives the card , I didn’t go to the counter for a second confirmation, which was an interview.

2. You can call the customer service number of Bank of Communications and follow the language prompts.

3. Another option is to go to the Bank of Communications Online Credit Card Center and register for the Online Credit Card Center. It can be activated inside.

How to activate Bank of Communications credit card?

If your Bank of Communications credit card needs to be activated, bring the original ID card, the credit card attached to the card letter, and the card letter, and you can go through the activation procedures on bank working days.

If the envelope and card are lost, the impact will not be big. You can just bring the corresponding materials and go to the counter to handle it.

If you do not bring a card letter, you must fill out a form and submit it to the counter.

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When you receive a credit card, please check whether the pinyin of the name on the card is consistent with the information on the credit card letter. After verification, please immediately sign the signature strip on the back of the card. Sign your name and sign the same signature any time you use your credit card later.

You can activate the credit card and set the relevant password through the following self-service channels (online banking, telephone banking, mobile banking, two-way SMS), or by calling the 24-hour customer service hotline on the back of the credit card for manual service.

If you are a customer who has successfully applied for our bank's first principal credit card online, for the sake of card security, the principal credit card you applied for online must come to the transportation department in person before the last activation date (inclusive) indicated on the card letter. Activation at the counter at any branch of the bank (the supplementary card under the main card can be activated through self-service channels such as the above-mentioned online banking or manual channels through the customer service hotline after the main card is activated).

This is the introduction of the Bank of Communications credit card that cannot be activated.