Banks are most afraid of complaints from bank headquarters, media complaints and complaints from the China Banking and Insurance Regulatory Commission.

Banks are most afraid of complaints from bank headquarters, media complaints and complaints from the China Banking and Insurance Regulatory Commission. This is because these sources of complaints usually represent relatively high authority and influence. Once similar complaints occur, banks often have to attach great importance to them and take active measures to solve the problem to avoid further damage to their reputation. Complaints from bank headquarters usually represent senior management within the bank, and the relevant complaints are usually very serious and urgent; complaints from the media represent the voice of the public and the direction of public opinion, and are more likely to cause social concern and controversy; while complaints from the China Banking and Insurance Regulatory Commission can be directly When it comes to bank compliance and system integrity, the issues involved are of great significance to the bank's operation and management.

Due to the above reasons, when handling bank services, users are advised to pay attention to and record to prove their rights and interests. If necessary, they can report problems to the above complaint channels through formal channels to safeguard their rights and interests and promote Improvement of banking service levels.