The main job of the credit control department of the bank's credit card center is to urge payment. The position is a debt collector

A credit card collector is mainly responsible for reminding and collecting overdue debts. Generally speaking, there are several levels (front-end, mid-end, and back-end) according to the time of arrears for which they are responsible, and the wages are also different accordingly. They are required to be responsive, have a certain psychological endurance, and be able to work under pressure. Some are required to have strong English conversation skills. My daily work is mainly to make phone calls to remind and urge payment according to the list of debtors displayed in the database. Salary is basic salary + bonus; and sales have different requirements, but they all have to follow QUOTA

As far as I know, the general collection workers have labor dispatch contracts signed by labor companies. It is not calculated by the bank.