1. If our debit card, quasi-credit card and current passbook are your own accounts and the account has been maintained in the online banking system (the above three conditions must be met at the same time), you can log in to your personal account. Online banking, query through the "My Account > Account Query > Query Account Information" function. 2. If you inquire about other people’s debit card, quasi-credit card or current passbook account information of our bank or the account has not been maintained in the online banking system, it is recommended that the head of the household himself/herself hold a valid identity document and the original account voucher (you only need to bring a valid account to inquire about the account) ID card) to the Agricultural Bank of China branch for inquiries. 3. If it is a credit card, please call our credit card center customer service hotline 4006695599 for enquiry.