1. Log in to official website of Shanghai Pudong Development Bank, enter the "Credit Card" page, and click "Product Sharing and Exchange" to inquire;
2. Log in to the Pudong Mobile Banking client or the "Xida Puben" credit card APP, and you can also check the redemption order;
3. Call the customer service telephone of Shanghai Pudong Development Bank for consultation;
4. Pay attention to WeChat official account, Shanghai Pudong Development Bank credit card, and send "point redemption", and the system will send a query link for you to inquire about the order details.