1. Download the Pocket Banking APP, enter the credit card interface, click More-Card Management-Card Protection-Card Loss Reporting, and follow the prompts;
2. You can click here to log in to credit card online banking, select the corresponding card through "Account Management-Card Management", and click the operation according to the system prompt to report the loss.
If the credit card is damaged in use, the card replacement fee: magnetic stripe card ¥ 15 yuan/piece, chip card ¥30 yuan/piece.
The card replacement method is as follows: 1. Log in to Ping An Pocket Silver APP- Credit Card Home-More-Card Management-One-Click Card Change-Card Destruction, and follow the prompts. 2.Ke "> log in to credit card online banking; Select Account Management-Card Management-Change Card for Damage, and follow the prompts.