When you have a balance on your credit card and want to cancel it, you may encounter some obstacles. Mr. Zhou’s experience shows that many banks require that credit card accounts must be cleared before they can be closed, even with a negligible balance of 18.75 yuan. Banks usually recommend that you can choose to withdraw cash after closing your account, but this will incur a certain handling fee (minimum 10 yuan) and a daily interest of 0.05%.

Fortunately, China Construction Bank and ICBC provide more friendly solutions. They allow cardholders to transfer their balance to a savings account at the same bank after applying for account cancellation. This process is free and does not require interest on cash withdrawals. However, the savings account to which the transfer is made must belong to the same bank as the credit card account, and cash cannot be withdrawn directly.

In fact, it is not technically difficult for banks to handle this situation. According to people in the banking industry, if customers voluntarily give up small balances, some banks can also directly cancel the account when there is a balance, although this may affect the bank's credit card issuance volume, because the extension of the card cancellation process can often help retain customers.

In general, the issue of balance balance when canceling a credit card is not unsolvable. You just need to understand and follow the bank's specific regulations, or communicate with customer service staff to find an appropriate handling method. Reference source: ifeng.com - The balance of a canceled credit card must be "zero" which stumps customers.