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If it is a refund, can the points cashed out with BOC credit card points be refunded?
If you return goods after shopping in Smart Mall, the points will be returned to the points account about two days after submitting the return application. If you have not received the corresponding points, it is recommended to call China Bank Credit Card Customer Service Center at 4006695566 for consultation.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.

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