What if I lose my credit card?
The first step is to immediately report the loss or temporarily freeze it \x0d\ If you find that your credit card is missing, you should immediately call the customer service phone of China Bank to report the loss or temporarily freeze such a credit card. Even if someone else finds it, you can't use the second step to formally report the loss. \x0d\ No matter whether the phone is reported lost or temporarily frozen, it can only last for about 24 hours. If the cardholder still can't find the credit card during this period, he must report the loss of the credit card at the nearest China Bank outlet within the validity period. \x0d\ It should be noted that there is a charge for reporting the loss of credit cards, generally around 60 yuan. \x0d\ When reporting the loss officially, the cardholder shall fill in the application form for reporting the loss, submit the identity certificate and pay the loss reporting fee. If the cardholder finds the credit card after reporting the loss, he can cancel the loss reporting, but the paid loss reporting fee will not be refunded. \x0d\ Step 3, reissue a new card x0d\ If the cardholder confirms that he can't find the original credit card after reporting the loss of the credit card, he can apply to China Bank for a new card, and the card number of the new card will be different from the original credit card. If the cardholder's original credit card has been associated with some services such as automatic repayment and insurance payment, you must remember to update the information in time.