It needs to be combined with the actual road conditions and rescue will be carried out as soon as possible.
CCB Long Card credit card holders can call CCB’s scaled hotline 24 hours a day to apply for free nationwide road assistance. Services include: on-site quick repair, spare tire replacement, power pump and tow truck within 15 kilometers.
The specific rescue process is as follows:
1. CCB Long Card credit card holders call the customer service hotline 4008200588;
2. The system verifies the identity of the Long Card credit card holder;
3. The customer submits a rescue application request;
4. CCB customer service will transfer the call to the rescue service provider;
5. The service will be accepted by phone and the customer will be logged in Vehicle information, confirm the cause of the accident (breakdown/traffic accident), and confirm the location of the accident;
6. Send a rescue vehicle to the nearest rescue and inform the customer of the expected arrival time;
7. Arrival Then implement rescue;
8. Rescue return visit to see if the cardholder is satisfied with the service.