After your China Merchants Bank credit card is frozen, you need to proactively contact the bank to request for unfreezing. If the bank agrees to unfreeze, you still need to follow the original card opening steps to reactivate the card.
Chinese Merchants Bank Credit Card Customer Service Phone Activation Process:
1. Call the China Merchants Bank Credit Card 24-hour customer service hotline.
2. After selecting "1" Chinese service in the voice, select "1" cardholder service, select "3" card opening and password setting, and then select "1" to open the card.
3. Enter the 16-digit credit card number and press the # key to end.
4. Follow the voice prompts to enter the 8-digit date of birth, home phone number, and the last 3 digits on the card face.
If the activation is successful, you can set a credit card phone inquiry password for normal use next time.
Extended information:
The situations where your credit card is frozen are:
1. Suspected of cash withdrawals leading to freezing
If you use it frequently Large purchases at the POS machine or frequent large cash withdrawals have caused UnionPay to doubt your credit. UnionPay will notify the bank that it suspects cash withdrawals from your account. Credit cards will be frozen on the grounds of suspected cash withdrawals.
2. Multiple overdue repayments
If you repay multiple times overdue, the bank will consider you to be incapable of repaying and freeze your credit card. At this time, if you repay the loan in full and call customer service to ask for an unfreeze, the credit limit may be reduced. However, if the number of overdue payments is not many, customer service will generally unfreeze the loan.
3. Property frozen by the court
If property has been frozen or confiscated due to various disputes, credit cards will also be frozen. This situation is relatively rare. Such people should click No, please resolve your lawsuit first, and then consider unfreezing your credit card!
China Merchants Bank Official Website - Credit Card
Baidu Encyclopedia - China Merchants Bank Credit Card