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What should I do if my credit card expires and my ID card address changes?
If you use our credit card, two months before the card expires, our bank will send a message to remind you to replace it, and the new card will be sent to the billing address. If the address is changed, please contact the customer service center at 4008205555 for manual change. Or make changes through self-service channels: for example, log in to the Pocket Life APP and select "Card". Finance → data management → address information ".

Opening an account with an ID card: a copy of the front and back of the new name ID card and a copy of the resident name change certificate issued by the Public Security Bureau (the information indicates "application for renaming"); Please fax or mail the following information to our credit card center (we will complete the change within about 5 working days after receiving the complete information):

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1.FaxNo。 : 02 1-38566200

2. Mailing address:

By ordinary mail (Shanghai Post Box 120063, postal code: 200120);

Express delivery (Meeting and Mail Room, Floor B 1, Credit Card Operation Center of China Merchants Bank, No.686 Lai 'an Road, Pudong New Area, Shanghai, 201).