Why can't I find out where the money went when I transferred it to my credit card?

Hello, if you are a credit card of China Merchants Bank, you can check the bill through the following channels:

1. Please log in to the credit card website/,click "Online Banking Login" on the right, enter your ID number, inquiry password and additional code, log in to online banking, and find account management-account inquiry-bill inquiry.

2. Call the toll-free hotline 8008205555 for the fixed telephone, and call the toll-free hotline 4008205555 for the mobile phone. Enter the ID number +"#"-2 for line inquiry and adjustment -3 for bill inquiry.

3. Open the "Pocket Life" client, and enter "Bill Repayment-Bill Query" to query the details of the issued and undelivered bills.

4. Ask the counter staff to help you with your inquiry.

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