In China and 28 countries and regions around the world, in 2008, China Industrial and Commercial Bank had 385,609 employees, an increase of 7,565,438+02 over the previous year, providing a wide range of high-quality financial products and services to 65.438+0.9 billion individual customers and 36.5438+0 million corporate customers. There are nearly 65,438+7,000 domestic and foreign institutions, covering most large and medium-sized cities in China and major international financial centers, providing quality services directly to customers; The leading e-banking platform in China has four channels at your fingertips: online, telephone, mobile phone and self-service banking, providing six services: fund management, payment, marketing service, financial management, agency sales and e-commerce.
VIP financial center, telephone banking, exclusive channels for online banking and professional financial planners provide unique services for VIP customers. ICBC has also established correspondent bank relations with more than 65,438+0,400 domestic banks and 65,438+022 countries and regions, and its global service network has been further improved.
China Industrial and Commercial Bank regards the first year after listing as the "year of quality service", systematically improves and upgrades its services in terms of business processes, distribution channels, service models and product types, and continues to move towards the goal of building a financial enterprise with the best service in China.
China Industrial and Commercial Bank has the largest customer base in China, and is one of the largest commercial banks in China and one of the top 500 enterprises in the world. Provide diversified and professional financial services for corporate customers and individual customers. Wide range, large business volume and rich business varieties.
At the end of 2003, the balance of personal consumption loans reached 407.5 billion yuan, and the market share of personal housing loans ranked first in the country. 95.95 million peony cards were issued, and the consumption was about 97.3 billion yuan. In 2003, the accumulated bill transaction was 654.38+0.677 1 100 million yuan. The market share of RMB settlement reached 45%, and the market share of securities and futures remained above 50%. China Industrial and Commercial Bank is also the largest asset custody bank in China, with 28 custody funds and total assets of 58 1 100 million yuan.
China Industrial and Commercial Bank has the most advanced technology level in China. On the basis of data centralization project, ICBC successfully put into production the All-functional Bank (NOVA) system in 2003. Together with the data warehouse which provides technical basis for personalized service, this system constitutes an international advanced financial information technology platform, which provides a strong impetus for the progress of business and management.