After a credit card transaction, a corresponding transaction record will be generated. Customers can view these records, but they can't modify or delete them at will. So how do you check the transaction records of credit cards? How long do these transaction records usually last? Let's take a look.
how to query the credit card consumption records
1. Log in to online banking/mobile banking client/credit card APP, find the credit card you want to query, and check its bill details to understand the consumption situation.
2. You can find out the details of consumption by logging into your personal email and looking up the electronic statement sent by the bank every month.
3. Call the bank's hotline, press the "" key to transfer the manual service, and then you can directly consult the customer service staff. After verifying the customer's identity information, the bank customer service will inform the customer of the consumption details.
4. If there happens to be an offline bank outlet near where you work and live, customers can bring their cards and personal ID cards to the outlet counter for consultation, or they can insert their cards into the smart teller machine in the business hall for inquiry.
5. If SMS notification service is available, the average cardholder will receive a consumer notification from the bank on his mobile phone every time he spends a sum, and the customer can also rummage through the information he has received according to it, so as to find the specific consumption record.
how long should the credit card consumption records be kept
Credit card bills should be kept for at least five years, and only some banks will keep the transaction records for more than five years, which is subject to the actual regulations of the issuing bank.
if relevant users want to inquire about relevant transaction records, they can usually only inquire about records that are less than 5 years old, and those that are more than 5 years old may need to go to the bank counter in person to inquire.
after reading the above contents, I believe you have a better understanding of the inquiry of credit card transaction records.