1. This is the automatic installment contract changed by Shanghai Pudong Development Bank on May 19, 2009, from the original repayment date installment to billing date installment.

2. Call Pufa's complaint phone, emphasizing that you didn't inform the customer of this change, such as not calling you, not informing you by SMS, or something, that is, you didn't fulfill your obligation to inform. It is required to cancel this business and restore the previous bills in stages.

3. If the bank ignores or refuses to deal with it, it can complain to the CBRC within 3 working days.

4. If possible, find a customer service recording, which can be used as evidence.

Extended data:

Pufa Credit Card is a standard dual-currency Visa credit card issued by Shanghai Pudong Development Bank, which enjoys various discounts and can also apply for photo cards for free.

fundamental function

Pufa Credit Card has all the basic functions of a general credit card, including: the global universal function of spending by more than 20 million merchants at home and abroad and withdrawing cash from 840,000 ATMs; The interest-free repayment period is as long as 50 days; Circulating credit function that can be freely controlled; Supplementary card function that can be shared with family.

Interest-free repayment period

This card can enjoy the interest-free repayment period of consumption while experiencing the new life of the contracted account. If you sign an account with this card (excluding cash withdrawal), you can enjoy an interest-free repayment period of up to 50 days from the trading day to the due repayment date. Cardholders only need to pay off the current balance on the statement before the due repayment date, so they don't have to pay interest for these expenses.

Minimum repayment amount

This card also provides a minimum repayment amount. The minimum repayment amount is the minimum amount that needs to be returned every month. Cardholders are free to choose this repayment method, which can not only flexibly handle their own funds, but also reduce the repayment pressure. (Minimum repayment amount and interest-free repayment period cannot be enjoyed at the same time)

References:

Shanghai Pudong Development Bank Credit Card-Baidu Encyclopedia