1. You can call the bank customer service manual phone in time to find out the reason for the freeze.
2. The cardholder's credit card is frozen due to overdue repayment or multiple cashing, so it is necessary to pay off all the arrears including interest as soon as possible, call the credit card center to explain the situation and apply for opening, and there should be no need to provide any materials.
3. If the user has repeatedly entered the wrong bank card password, in this case, the user can try to wait 24 hours for automatic thawing. If it is not automatic thawing, you need to bring your bank card and ID card to the business outlets of Industrial Bank to seek the help of staff and go through the thawing procedures.
4. If the bank card is illegally used or the bank thinks it is suspected of money laundering, it is necessary to contact the bank to explain the specific situation and prove that the bank card is used normally before the bank can go through the thawing procedure.
Industrial Bank was established in 1988 and its head office is located in Fuzhou, Fujian Province. It is one of the first joint-stock banks in China and ranks among the top 300 banks in the world. Industrial Bank Credit Card Center was established in July 2004. It is a directly affiliated institution of the head office headquartered in Shanghai, and is fully responsible for the operation and management of the credit card business of Industrial Bank. Industrial Bank is a national joint-stock commercial bank, and its main business scope includes: absorbing public deposits; Issue short-,medium-and long-term loans; Handle domestic and international settlement; Handle bill acceptance and discount; Issuing financial bonds; Acting as an agent to issue, honor and underwrite government bonds; Buying and selling government bonds and financial bonds; Acting as an agent to issue securities other than stocks; Buying and selling, acting as an agent to buy and sell securities other than stocks; Asset custody business; Engage in interbank lending; Buying and selling, acting as an agent to buy and sell foreign exchange; Foreign exchange settlement and sale business; Engaged in bank card business; Providing letter of credit services and guarantees; Acting for payment and insurance agency business; Provide safe deposit box service; Financial consultant, credit investigation, consultation and witness business; Other businesses approved by the State Council Banking Regulatory Authority.