Complaints from branches are internal and ineffective, which is not as effective as the customer service telephone number of the head office.

The dialing method and steps are as follows:

1. CCB's manual customer service phone number is 95533. Manual customer service has working hours, not 24 hours. We suggest calling before 9 am to 5 pm.

2. CCB's credit card customer service is 24 hours. After dialing 95533, select 1 personal service, and then select 0 manual service.

After dialing 95533, we press the No.2 key. After the cardholder verifies his identity, we directly press the 0 key. If a customer without a card dials and enters the ID number or card number, we will directly press the "well" key.

4. After dialing 95533, select 3 Enterprise Services. If you need manual help, please press 0 and end with #. If you haven't been in manual service for a long time, you may be busy at this time. Please forgive me.

1. CBRC customer service telephone number 010-66279113. Complain to the bank first Under normal circumstances, if you want to complain about a bank's products or services, you should contact the bank first, which will give the bank a chance to solve the complaint as soon as possible. All commercial banks have channels and procedures for accepting customer complaints, so as to conduct a comprehensive and timely investigation of customer complaints and solve them satisfactorily. Banks should also explain the complaint procedure to customers.

2. The telephone number of official website Commercial Office of the Banking Regulatory Bureau is 0 10-66279754, the large banking department is 0166279592, and the policy banking department is 0 10-66279354. 12363 consultation and complaint telephone number for financial consumer rights protection. Consumer complaint calls span banking, securities, insurance and other financial fields.

3. The purpose of opening the telephone number 12363 is to unblock the channels for financial consumers to consult and complain and protect the legitimate rights and interests of financial consumers. The acceptance scope of complaint telephone includes financial consumption complaints within the statutory duties of the People's Bank of China, as well as complaints involving cross-market and cross-industry financial products and services. In case of disputes with financial institutions when purchasing financial products and receiving financial services, the public should, in principle, complain to the financial institutions first. If the financial institution refuses to accept or handle it within a certain period of time, or is not satisfied with the handling result, it can complain to 12363 by telephone.