Whether a store opens or does not open credit card service, it does not affect the buyer's use of credit card to pay (only the merchant will bear the handling fee if the credit card service is opened). If the buyer cannot use the credit card to pay, please check the following reasons:

1. Categories do not support credit card payment. The unsupported categories are as follows: 1) Tencent QQ area; online game point card 2) Mobile/Unicom/Telecom recharge center 3) Mobile phone number/package/value-added service 4) Gas card/ Recharge.

2. The buyer’s credit card limit is insufficient and cannot pay by credit card.

There may be many reasons for the inability to pay with your credit card. In order to find out the reason for the inability to pay as soon as possible, it is recommended that you call Alipay’s 24-hour customer service hotline: 95188 for answers.

After the refund is successfully paid using a credit card, the money will be refunded directly to the credit card, and the credit limit will be restored directly. You can contact the credit card customer service for confirmation. If you need to check the credit card bill, please wait 1 to 2 days before proceeding.

Specific time for refund to card

Reference materials

Taobao? Why can’t I pay by credit card?

Taobao? What should I do if a buyer cannot pay with a credit card?

Taobao? Credit card payment, after the refund is successful, where will the money be refunded?