If it is a credit card, in order to ensure the safety of your card use, it is suggested that you call the customer service hotline of the credit card center (free of charge, fixed telephone only) or 4008205555 (local telephone charge) as soon as possible, and then select "1" Chinese service-"2" to report the loss and enter the manual service card. (For areas where 400 and 800 telephone numbers are not supported, please dial 02/kloc-02 1-38784800；; Overseas users call 86-2 1-38784800).

After reporting the loss, you can give further feedback to the customer service staff to understand the relevant situation.

If in doubt, please add enterprise QQ customer service 4008205555 or WeChat to WeChat official account "China Merchants Bank Credit Card Center" for detailed consultation.