1. Call the customer service of the Credit Card Center of China Everbright Bank. After the call is connected, transfer it to the manual service, and explain to the customer service why you want to downgrade the card.

2. Call the staff of China CITIC Bank directly, and then tell the staff to cancel this ordinary card. The staff will also help you cancel this card on the opposite side. If you are not at ease, you can also cancel it directly at the scene.