In addition, you can also apply for account cancellation and card refund through telephone banking (95588- 1-6). The criteria for telephone banking to accept the customer's application for account cancellation business are: the main account card customer applies, and after deducting the annual fees receivable from all the cards under his account, the account balance is zero or the customer explicitly gives up the remaining deposits in the account.
Tip: After paying off the overdraft principal and interest of the credit card and quasi-credit card, if all the cards (including the primary card and the secondary card) under the account meet one of the following conditions, you can apply for account cancellation:
1, the card has expired for 30 days, and the formalities for replacing the new card have not been handled;
2. There is no other card in the account within 30 days after the loss is reported, and a new card will not be renewed;
3. The Peony Card has been included in the stop payment list for more than 30 days;
4. The card issuer has recovered the Peony Card for 30 days;
5. The cardholder requests the cancellation of the account or the guarantor to cancel the guarantee, and the whole card will be returned within 30 days.