The refund method is to return the original payment card, which will be received within 1 working day. If you choose to refund to the bank card, it will take about 1-7 working days for the savings card and 1- 15 working days for the credit card.

2, online payment-mobile payment platform refund instructions:

The refund method is to return the original payment card, which will be received within 1 working day. If you choose to refund to the bank card, the bank card will arrive in 1- 15 working days.

The refund method is bank card payment to return the balance of the mobile payment platform account or electronic certificate will automatically return the mobile payment platform account, and it will arrive at the account within 1 working day. If you choose to refund to the bank card, the bank card will arrive in 1-2 working days.

Extended data

JD.COM refund notice. COM:

1, JD.COM online payment and POS card payment orders are refunded. If bank information is involved, JD.COM will handle the refund according to the regulations formulated by banks and relevant institutions. In order to ensure the safety of the customer's account amount, JD.COM will arrange for the original card to be refunded. ?

2. As the source of express payment is credit card payment, the express payment order only supports the original refund, not the return of balance. ?

3. Orders for company transfer or cheque payment need to be confirmed with customer service personnel before company transfer. JD.COM only supports returning the company account originally paid by the customer. ?

Official website, JD. COM- refund instructions