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If the redeemed reward items are damaged during transportation or the reward items themselves are defective, the cardholder can call the customer service hotline of the credit card center within 7 days from the date of receipt: 95555, and it will not be accepted after 7 days. When returning goods, please be sure to keep the original packaging, attached instructions and related documents.
Points exchange
1. When the credit card points of China Merchants Bank reach a certain redemption standard, the presiding cardholder can redeem the points into corresponding feedback items according to the corresponding points and redemption standards of China Merchants Bank, and China Merchants Bank will immediately deduct the corresponding points from the cardholder's credit card points.
2. All feedback items (including goods, services or vouchers, etc.). ), the exchange standard and rules are subject to the latest published or feedback activity catalogue at the time of exchange. ?
3. The number of all feedback items is limited until the end. ?
4. Supplementary cardholders cannot directly participate in the redemption of points.
Extended data:
I. Validity period
Since? The consumption points are calculated on July 1 day, 2004, and the points are permanently valid. ? Credit cards with special points validity limit, such as car card, city theme card and FAW-Toyota co-branded credit card, are detailed in the specific provisions of the corresponding credit cards.
Second, the qualifications for the competition
1. Credit card holders of China Merchants Bank can earn points by consuming valid credit cards issued by China Merchants Bank, including but not limited to UnionPay cards, UnionPay-VISA cards, UnionPay-MasterCard cards, UnionPay-JCB cards, and co-branded cards issued by specific companies or groups, and choose to exchange or exchange corresponding commodities, discount coupons, vouchers or other valid vouchers.
2. Various airline joint credit cards (including but not limited to Air China bosom friend joint credit card, China Southern Airlines Pearl joint credit card, etc.). Don't take part in this activity, because all their spending money will be automatically converted into mileage. Please refer to the specific provisions of the relevant credit card for the specific conversion ratio.
3. Co-branded credit cards (such as Zheng Da Department Store Co-branded credit cards and Gloria Hotel Co-branded credit cards). ) will not participate in this activity, because all their spending amounts will be automatically converted into partner points. For details, please refer to the specific provisions of relevant joint credit cards.
4. If the cardholder has one of the following circumstances: his/her credit card has been deactivated or controlled, his/her whole household credit card has been cancelled, other debts of China Merchants Bank have not been repaid, China Merchants Bank has violated the credit card collection contract of China Merchants Bank, the credit card regulations of China Merchants Bank, these Measures and other relevant regulations, and China Merchants Bank has the right to cancel his/her qualification to participate in the points reward activities. ?
If the above situation disappears, with the consent of China Merchants Bank, you can continue to participate in this activity and recover the accumulated consumption points as appropriate. ?
China Merchants Bank-Points Accumulation and Redemption Terms