I have a Zhang Pingan bank credit card, I forgot to pay it back, and now it's frozen. I can't find the card information at the bank counter! Called customer service and said that it had been transferred to bank logistics. ... For the case that the credit card is frozen due to forgetting to pay back the money, you can answer the question in the following ways:

Yes, even if the credit card is frozen, you can still repay the card by bank transfer.

Description:

1. The bank logistics department is usually responsible for handling overdue repayment and other related matters, so they require you to make repayment through bank transfer.

2. because the bank counter can't find the card information, it means that the card has entered the processing stage of the logistics support section. Therefore, the customer service suggests that you pay back by transfer.

3. Transfer is a common repayment method, which can directly transfer funds from your bank account to your credit card account.

Transfer operation steps:

1. Log in to your bank account on the online banking or mobile banking App.

2. Find the transfer function and select to transfer the funds from your bank account to your credit card account.

3. Enter the relevant information of the credit card account, such as card number and cardholder's name.

4. enter the amount you want to repay, and make sure it is enough to cover the unpaid part.

5. confirm the transfer information and perform the transfer operation.

Summary:

Even if your credit card is frozen, you can still repay it by bank transfer. Transfer money through online banking or mobile banking App, and directly transfer funds from your bank account to your credit card account. Please make sure that the repayment amount is enough to cover the unpaid part.