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What are real-time channels and delay channels in international credit card collection? Which is better for us in foreign trade?
in international credit card acquiring, what are real-time channel and delay channel? 1. What is a real-time channel? The real-time channel is the immediate feedback of the transaction results after the order transaction comes in, and the buyer can immediately see whether the payment result is successful or failed. 2. What is a delay channel? The delay channel means that after the buyer pays in, the transaction result can be displayed within 8-24 hours, whether it is successful or failed or to be confirmed. 3. What is the difference between real-time channel and delay channel? The essential difference between real-time channel and delay channel is whether there is manual audit or not. Real-time channel is to set a point in risk control. If the transaction comes in and the system evaluates and detects that the risk of the transaction is higher than the risk control point set by the system, the order will automatically fail, and if it is lower than the risk control point, it can be successfully paid in. In addition to the evaluation of the risk control system, the delay channel also adds professional manual review of the order. If the order is abnormal and has certain risks, it will be classified as a high-risk transaction, and the transaction result will be displayed as pending confirmation. After the system blocks the high-risk transaction, contact the merchant himself to confirm whether the transaction is released. If the merchant confirms that the transaction is ok by contacting the buyer, the transaction can be paid normally. In this way, the entry of black card and stolen card transactions is strictly controlled, the refusal rate is controlled and reduced, and finally the interests of merchants are safeguarded. Therefore, the delay channel needs to display the transaction results within 24 hours. 4. Which is better, real-time channel or delay channel? Take YeePay's foreign card acquiring business as an example: in fact, the success rate of non-3D real-time channel is basically the same as that of delayed channel. Many foreign trade merchants think that it is better for real-time channel to know the transaction results in time than delay channel, which makes people impatient, but many merchants ignore a very important point. Although the feedback results of real-time channel are fast, the refusal rate is bound to be high. Because the real-time channel lacks manual audit, the high-risk transactions of black cards and stolen cards will inevitably come in, which directly leads to the increase of the refusal rate and directly harms the interests of merchants. Moreover, the real-time channel displays the transaction results in real time, so if the transaction is successful, the handling fee will be deducted immediately. At this time, if you happen to be out of stock here and there is no goods the buyer wants, then you have to refund the buyer. Isn't this the loss of a transaction fee? Manual audit is added to the delay channel, which effectively reduces the high-risk transactions of black cards and stolen cards, strictly controls the refusal rate, and well protects the interests of merchants. Moreover, the delay channel displays the transaction results within 24 hours. If the merchant finds out that the goods are out of stock, in order to avoid losses, he can also cancel the transaction. In fact, both real-time and delay channels have their own advantages and disadvantages, but from the perspective of risk control and refusal control, the delay channel is better. After all, risk control directly affects the interests of channel merchants.