Hello, when accepting your credit card application, the audit department of our bank will conduct audit through various channels and ways. Telephone verification is only one of the processing methods, but it is not a necessary process, so there may be cases where audit results are obtained without contact.

If you have any other questions, please open www.cmbchina.com, the homepage of China Merchants Bank, and click "Online Customer Service" in the upper right corner to enter the consultation.