The bank card was swallowed just now. Shanghai Pudong Development Bank. But I don't have Shanghai Pudong Development Bank in Fiona Fang for dozens of miles, so I can't answer the phone! What should we do? When depositing and withdrawing money, don't be nervous when ATM machine swallows money. You can follow these steps:

1. Don't be nervous when the deposit is swallowed by the faulty ATM. Print the deposit record receipt immediately. The receipt can prove the date, time period and ATM number of the self-service operation. Remember to click "Print" in the machine menu to confirm.

2. Take the phone on the mobile phone or ATM, contact the bank's 24-hour customer service phone, report the machine failure to the customer service on duty, and record it. In the process of telephone contact, you can explain in detail the situation of ATM swallowing money.

At the same time, you should record the key information yourself. While printing the receipt of deposit record, you can use the camera function of mobile phone to shoot and record the location, time and number of ATM at that time. You can take photos of the receipt and the machine at the same time, which shows the authenticity and reliability of the problem. You can also use the ATM camera to prove that you have done business here.

4. When the fault occurs, you should contact by phone, keep the receipt and get confirmation from the bank, and immediately bring your bank card and ID card to the counter to handle the cash entry procedures for the number of faults. This is the last link to deal with the failure of deposit, and it is also the last link to confirm the deposit amount.

If you swallow the money in the ATM of the bank, please ask the bank staff to deal with it immediately without delay.