The local branch of Bank of China will freeze the card according to the customer's usage, repayment and risk. If you need to inquire or unfreeze, please bring valid certificates and cards to the card office for approval.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.